Terms & Conditions

Table of Contents

Terms & Conditions

1. Introduction

Welcome to carewave. These Terms & Conditions of Use (“Terms”) govern your use of our website and related online services (collectively referred to as the “Website”). The Website is operated by carewave, a product of Wolf & Hat Studio, United Kingdom (“we”, “our”, or “us”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue your use immediately.

If you engage carewave for design, creative, or brand services, a separate Service Agreement may also apply. In the event of a conflict between that agreement and these Terms, the Service Agreement will prevail for the specific services covered.

2. Modifications to These Terms

We may modify, revise, or update these Terms at any time to reflect changes in law, our services, or business practices. Updates will be effective immediately upon posting to the Website. Continued use after such changes constitutes acceptance of the revised Terms.

3. Accessing the Website

We grant you a limited, non-exclusive, non-transferable right to access and use our Website for lawful personal or business purposes.

You agree not to:

  • Access, copy, or download any part of the Website using automated tools (e.g. bots, scrapers).

  • Interfere with the Website’s security features or disrupt functionality.

  • Use the Website to infringe on intellectual property rights, privacy, or applicable law.

We reserve the right to withdraw or amend access without notice if we determine misuse or breach of these Terms.

4. User-Generated Content

Where applicable, you may submit, post, or share materials such as text, images, videos, or feedback (“User Content”).

By submitting User Content, you:

  • Grant carewave a worldwide, royalty-free, transferable licence to use, reproduce, adapt, publish, and display such content for the purpose of operating, improving, and promoting our services.

  • Warrant that you have the right to share the content and that it does not violate any third-party rights.

  • Acknowledge that we may moderate or remove User Content that breaches these Terms or is deemed inappropriate.

You retain ownership of your content but are solely responsible for it.

5. carewave Creative Services

Our creative services (including branding, design, marketing, and production support) are governed by separate Service Agreements or Statements of Work. These define project scope, deliverables, fees, and timelines.

Nothing on the Website constitutes a binding offer until a formal proposal or agreement is accepted by both parties.

6. Intellectual Property Rights

All materials on this Website — including text, graphics, logos, icons, videos, and layouts — are owned by or licensed to carewave and protected under copyright, trademark, and design laws.

You may not copy, reproduce, or distribute any materials from our Website without prior written consent.

The name carewave, its logo, and all related visual identity elements are trademarks of Wolf & Hat Studio, United Kingdom.

7. Acceptable Use & Conduct

You agree to use the Website only for lawful purposes and not to:

  • Post or transmit content that is defamatory, obscene, or discriminatory.

  • Engage in unauthorised advertising, phishing, or fraud.

  • Impersonate any person or entity.

  • Attempt to gain unauthorised access to the Website, its servers, or data.

Violation of this clause may result in immediate termination of your access.

8. Data Protection & Privacy

Your privacy is important to us. We process all personal data in line with the UK GDPR, EU GDPR, and Data Protection Act 2018.

You have the right to access, correct, erase, restrict, or object to processing, and to data portability as defined under these laws.

For full details, please refer to our Privacy Policy, which forms part of these Terms.

If you are based in the United States, your data may also be subject to applicable federal and state privacy laws.

For any concerns, you can contact the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.

9. Copyright & DMCA / UK & EU Equivalents

We respect intellectual property rights. If you believe that any material on our Website infringes your copyright, please contact us promptly at hello@carewave.studio with details of the infringement.

We will respond in accordance with applicable UK, EU, or US copyright regulations, including the Digital Millennium Copyright Act (DMCA).

10. Third-Party Links & Services

Our Website may contain links to third-party websites or services that are not owned or controlled by carewave.

We are not responsible for their content, policies, or practices. Visiting any third-party site is at your own risk, and you should review their terms and privacy policies.

11. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis.

We make no representations or warranties, express or implied, regarding the accuracy, reliability, or availability of the Website.

To the maximum extent permitted by law, carewave disclaims all implied warranties, including merchantability, fitness for purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, carewave, Wolf & Hat Studio, and their affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the Website.

This includes but is not limited to loss of profits, data, goodwill, or other intangible losses.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be lawfully excluded under UK law.

13. Indemnity

You agree to indemnify and hold harmless carewave, Wolf & Hat Studio, and their affiliates, officers, employees, and contractors from any claims, liabilities, or expenses arising from your use of the Website, your violation of these Terms, or your infringement of third-party rights.

14. Termination

We may suspend or terminate your access to the Website at any time without prior notice if we reasonably believe you have violated these Terms.

All provisions intended to survive termination (including indemnity, limitation of liability, and intellectual property rights) will continue to apply.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.

For users based outside the United Kingdom, these Terms shall also comply with applicable local laws, including those in the United States.

You agree that any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

If you have any questions about these Terms & Conditions of Use, please contact us at:

carewave

A Wolf & Hat Studio Product

United Kingdom

hello@carewave.studio

Your Creative In-house Partner

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